Welcome to Novasoft LLC. Your privacy is important to us.
By using the Services, you are expressing your agreement to this Policy and the processing of your data, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Services.
Information Collection and Use
Novasoft collects information as described below. Novasoft’s primary goals in collecting and using information is to provide Services to you, improve our Services, contact you, conduct research and create reports for internal use. We store collected information on servers located in the United States via services provided by Microsoft (Azure platform) and may store information on servers and equipment in other countries.
While you are browsing Novasoft’s Websites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to monitor, develop and analyze your use of the Services.
iOS and Android Platforms
When you use the Game on a mobile platform, we may collect and record certain information such as, but not limited to: unique device ID (persistent / non-persistent), hardware type and details (CPU type and count, amount of RAM, etc.), the version of your operating system (“OS”), your device name (without any personal information) and device language. This information is useful to us for troubleshooting and helps us understand usage trends.
We may collect your email address when you contact our customer service group and we may use that email address to contact you about your gaming experience with Novasoft games. We will not use provided email address to notify you about company news and promotions.
We may occasionally send you push notifications through our Game to send you game updates, high scores and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
Game Data Collection
Whenever you play our games, we collect data about all of your interactions with the game. This information may be associated with your unique device ID for the purpose of providing you our Services and improving them. Information is stored on servers located in the United States via services provided by Microsoft. We may store information on servers and equipment in other countries.
We may also acquire information from you through (1) your participation in surveys regarding the Service or (2) your participation in a sweepstakes or contest through the Service.
We may provide you the opportunity to participate in a sweepstakes or contest through our Service. If you participate, we will request certain personal information from you. Participation in these sweepstakes and contests are voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify winners and award prizes. We may use a third party service provider to conduct these sweepstakes or contests; that company is prohibited from using your user’s personal information for any other purpose.
We and our marketing and outsourcing partners, affiliates, or analytics service providers use technologies such as cookies and scripts, to identify a user’s computer/device and to “remember” things about your visit, such as (but not limited to) your preferences. Information contained in a cookie may be linked to your personal information, such as your email, for purposes such as improving the quality of our Services, and making the Service easier to use. You can disable cookies at any time.
We use mobile analytics software to allow us to better understand the functionality of our Game on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage and performance data. We do not link the information we store within the analytics software to any personal information you submit within the Game.
Third Party Services
We may feature advertising within our Game. The advertisers may collect and use information about you, such as your Game session activity, device identifier, MAC address, IMEI, geo-location information and IP address. They may use this information to provide advertisements of interest to you. In addition, you may see our games advertised in other services. After clicking on one of these advertisements and installing our game, you will become a user of our Service. In order to verify the installs, a device identifier may be shared with the advertiser.
How We Use Information
We use information collected through our Services for purposes described in this Policy or disclosed to you in connection with our Services. For example, we may use your information to:
- operate and improve our Service;
- understand you and your preferences to enhance your experience and enjoyment using our Service;
- respond to your comments and questions and provide customer service;
- provide and deliver products and services you request;
- send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Novasoft and our selected partners;
- link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.
Disclosure of Your information
Novasoft does not collect or share your personal information, except your email address when contacting our Support services. We may release this information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection. Novasoft may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notice on our site of any change in ownership or users of your personal information.
Changes to the Policy
Novasoft takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.
Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We will retain your information for as long as needed to provide you and other players best experience in using our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our Policy Regarding Children
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at email@example.com.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Policy.
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If you have any questions about this Policy, please contact us at firstname.lastname@example.org.